asus rog strix g15 ( g513rm) game visual and dolbyvision not working after the machine reinstalled

[nguyendzz]

My device is not working with GameVisual and DolbyVision after it reinstalled another version of Windows, not the original Windows from Asus. Please help me fix GameVisual and DolbyVision. Thanks you very much, Looking forward to hearing from you.

[Falcon2_ROG]

@nguyendzz 
It is recommend confirming that all drivers you are using were downloaded and installed from the official website. 
https://rog.asus.com/laptops/rog-strix/rog-strix-g15-2022-series/helpdesk_download/
If any drivers, such as graphics drivers, were not downloaded from the official site, please uninstall them and then download and install the drivers we provide to check if the issue improves. 
Thank you.

[nguyendzz]

I tried installing all the drivers on the support page but it still didn't work. My laptop hasn't had any replacement parts yet, but after I reinstalled Windows, I lost the Dolby Vision and Game Visual features:<

[Falcon2_ROG]

@nguyendzz 
Please kindly provide the following information so I can request assistance from the technical team for further verification:

1.The BIOS version, system version, and OS build of your laptop

2.The installed graphics driver version, Dolby Atmos driver version, and Armoury Crate version

Thank you.

[nguyendzz]

bios: G513RM.327

phiên bản hệ thống: Windows 11 Pro (25H2)

Phiên bản hệ điều hành: 26200.7019

Đã cài đặt phiên bản trình điều khiển đồ họa AMD: 22.40.84.06

Phiên bản trình điều khiển đồ họa đã cài đặt NVIDIA: 516.40

Phiên bản trình điều khiển Dolby Atmos: 3.30805.851.0

Phiên bản Armoury Crate: 6.3.6.0

[Falcon2_ROG]

@nguyendzz 
I will forward the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.

[Falcon2_ROG]

@nguyendzz 
I sent you a message, please check it.
Thank you.