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Asus rog strix g15 g512lw problem boot after install windows

Tonyam
Level 7

Hello 

Please i have problem on my laptop game asus rog strix g15 g512lw-ws74

 When to install new windows 10 or 11 from usb on nvme 512

after finish everything copy files and last restart to open desktop not open black screen 

1- already change usb

2- change new windows from Microsoft 

3- change nvme hard and slot on board  and change brand nvme 

4- change ram 8gb and 16gb

5- clear bios and default setting on bios last update on bios

 

Same problem install windows and last restart not booting black screen 

 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Tonyam ,

I would like to confirm with you if you have tested installing the system using the original factory-provided SSD. 
Additionally, may I ask how many SSD you have installed and in which slot the system drive is installed? 
Please remove any additional or replacement memory modules for now, and refer to the following link for instructions on reinstalling the system to test if it can boot up properly.
https://www.asus.com/support/FAQ/1039507


Should you have any further questions or require any additional assistance, please don't hesitate to let us know.Thank you