Since this laptop was new (in May of this year 2024) the 4090 has never worked. I was convinced that it must be a setting somewhere in the BIOS or AC or ... somewhere - I mean how often has a GPU just not worked? Well, if you have ANY ideas, please let me know. If I switch from any move other than "Standard" I boot to a black screen. The first time this happened, I nearly freaked as I could not get any response from the screen - the laptop seemed to boot (normal boot activity and sounds) but nothing on screen. The only way to recover was to plug a docking device into my C port and then a second monitor into the HDMI port on that docking device. Then I could see to login, start AC and switch back to standard mode, reboot and only then did the laptop screen light up.
I went into diagnostics and it shows the GPU at zero.
Is it DEAD do I really have to pack my laptop up and send it in to ASUS? I mean, I use this every day all day for work. I would have to move everything to an old laptop and try to work on that while they dink around with this one. If it's just a setting or if there is something else I can do to wake the GPU up apart from sending this in for warranty repair, PLEASE LET ME KNOW. I think I have tried everything.
Respectfully -
Jeff
www.learn2soar.org
