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Asus rog gl552 black screem

Loner134567
Level 7

The screen of my Asus ROG GL552vw laptop doesn't work properly. The problem is not permanent and when i restart the laptop, it will be fine again. But after 10 minutes, the screen slowly starts to go black again (as if some black ink is spoiled on the screen). Pushing the lower edge of screen or unplugging it, helps too.

Do I need to change the whole screen? Or is it a driver problem?

Has anyone faced the same problem?

P.s. the screen is 4k

#roggl552

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Loner134567 ,

Have you tried entering Safe the BIOS interface to see if the issue still occurs? If the problem persists even in the BIOS interface, we recommend that you send your laptop to a local service center for further hardware diagnostics. Thank you.