3 weeks ago
I am on my 3rd Asus ROG Z13 keyboard, I've purchased multiple through 3rd party due to the warranty process taking so long. I just bought my 4th one today. The laptop keyboard only works if flat against a service, no longer worse when magnets engage the screen the way its supposed to work.
Is there a fix for this? I cant afford to buy new $200 keyboards every 2 months. Or should I just sell it and go with something else?
3 weeks ago
I'm sorry to hear about your experience.
If you only wish to purchase a new keyboard, the local service team will assist you with the process of purchasing a new keyboard.
Additionally, if you are located in the US or Canada, you can purchase the keyboard directly through the Part Shop. We hope this information is helpful for your reference. Thank you!