Good morning,
I own an Asus Zephyrus M16 GU603HR from 2021. I have had several problems with this computer from bluescreens, to the disk not working as a speaker also stops working. Situations resolved in several RMA processes.
These situations have been reported in this conversation, to which I have so far received no response from Asus:
https://rog-forum.asus.com/t5/rog-zephyrus-series/asus-zephyrus-m16-gu603hr-91d37pb1/td-p/932997
At the moment and since the computer has broken down a number of times, resulting in several RMA repairs, I am concerned about a BIOS version that was released at the beginning of August 2023, namely version 317. This version has damaged several M16 computers, according to what is being reported by several owners of this computer.
For more details and so as not to be repetitive, check out this link:
https://rog-forum.asus.com/t5/rog-zephyrus-series/asus-zephyrus-m16-2021-concerns-and-lack-of-consid...
Honestly, I'd like to see a response and concrete action from ASUS in the face of this situation, (such as removing this BIOS version from the update servers or any other action they think is more appropriate), because basically this situation is only breaking consumer confidence and worse, it's "burning" the ASUS brand, because a number of users have already had their computers break down.
