05-26-2025 10:30 PM
A month ago I bought a g17 second hand with a Ryzen 9 6900HX and RTX3080. Performance wise it not had any problems. But after 5-10 min in power saving mode it either restarts itself or it restarts if I try to wake it up. Things I’ve tried so far:
flashed bios,put pcie powersaving on off , uninstalled everything from ASUS , deactivated my Bluetooth device, played with the power settings , hard reset , in The Windows event display it is shown as kernel 41
06-03-2025 12:02 AM
Based on your description, the Kernel-Power 41 error typically indicates an unexpected system shutdown or reboot, which can stem from either software or hardware issues.
You mentioned that you've already updated the BIOS. Have you tried installing the graphics drivers specifically validated by ASUS to see if the issue persists?
Additionally, I'd like to confirm if the device was connected to a power source when the problem occurred. Please share more details about the circumstances surrounding the issue; this will greatly assist in clarifying the problem. Thank you.
06-07-2025 12:00 AM
I have installed the recommended Graphics Drivers and the Problem still exists. The Problem is occurring with and without powersource.
06-08-2025 02:30 PM
update , i couple restarts later the problem seems gone. It only crashed once in the last 2 days ( before it would restart every 5 min). But i cant keep use the Old Driver from 2022.
06-09-2025 01:30 AM
another Update, now ( with the old drivers) it restarts if i disconnect the Power cable while it is in standby.
a month ago
I'd like to confirm if the issue persists in Safe Mode. If it does, we recommend sending your laptop to a local service center for further hardware inspection to pinpoint the problem. Thank you.