ASUS G16 STRIX SCAR (2023) shut down after tried to play a game

[Eheieh]

Even after upgrading to 64 Gb ram in my ASUS G16 STRIX SCAR with 13980HX and RTX4080 , I'm unable to play any games because everything keeps shutting down. Although it was worth $3000, I still want to play some serious games. I cannot play Cyberpunk 2077, per example.

And I had updated the BIOS to the latest version 328 and tested with the ASUS-verified NVIDIA Graphic Driver Version V31.0.15.4624 and Intel Graphic Driver Version V31.0.101.4502 so please don't ask me to do that, I even updated the BIOS to the 329 version, does anyone have any real solution?

[Anbby_ROG]

I’m sorry to hear about your experience. Based on your previous post, I would like to confirm whether the random shutdown issue occurred after upgrading the RAM. Have you tried reverting the RAM to the original configuration for testing? Additionally, what are the temperature readings for the GPU and CPU while gaming? Please provide more details so we can assist you further. Thank you!

[Eheieh]

Yes, but after I changed the RAM was working for a while, after some updates suddenly start with this issueCPU just starting the PCGPU just starting the PCCPU and GPU after start Cyberpunk 2077

The fists 2 images are just starting the PC. The third and last one not even minute after start Cyberpunk 2077

@Anbby_ROG

[Anbby_ROG]

I would like to confirm if the issue occurs in all games. Please try setting the GPU mode in Armoury Crate to Ultimate or Standard mode during gameplay, and set the fan mode to Turbo. This will help test if there are any improvements.

If the issue still persists, please provide the following information via private message, and I will relay it to the relevant team for further investigation. Thank you for your cooperation.

• Serial Number:
• Windows Build Version: (Settings - System - About)
• Name of the game where the issue occurs:
• Are there any external monitors or other devices connected?
• Have you added or replaced the SSD?
• Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):

Please download Hwinfo and record the log from the start of the game until 10 minutes after the game ends.

[Eheieh]

I set  the Armoury Crate as you told in ultimate and also standard mode and fan to turbo. and I have been making some tests and so far occurs with Cyberpunk 2077 and Dying Light 2, but not with Final Fantasy Remake. With the first 2 I can heard the fan power and sound increasing till the PC turn off by itself. I will send you a p.m. with the other info

[Eheieh]

@Anbby_ROG I sent you the private message, looking forward your answer, thank you