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ASUS G16 G614PP-S5063 BSOD 0x00000113 (VIDEO_DXGKRNL_FATAL_ERROR)

dspss
Level 7

I periodically get the 0x00000113 BSOD when playing games on my Nvidia graphics card.
The BSOD appears irregularly and is unrelated to the graphics card load. The load can be light or heavy, it doesn't matter.
The BSOD might appear once a day for a couple of days, and then it doesn't appear for a week.
I couldn't trigger it myself with stress tests.
Reinstalling the drivers, DISM, and SFC didn't help.
BIOS 307
The drivers are the latest ones from the ASUS support website.
Minidump files: Google Drive

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Any ideas?

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24 REPLIES 24

dspss
Level 7

I also noticed these pcie lane errors in hwinfo64, but I don't know if it's related to my problem

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dspss
Level 7

up

I'd appreciate it if an Asus representative could comment on this. Should I take the laptop back for RMA, or is this a software issue that will be fixed? Thank you.

Hello,
I am experiencing the exact same problem: VIDEO_DXGKRNL_FATAL_ERROR (0x113). I have a ROG STRIK G835LR that I bought a month ago.
I've tried everything I know how to do, and nothing works: it still crashes a few minutes after I turn on the computer. I ended up taking the PC back to the store a week ago, and they said they would send it to the ASUS repair center.
Before that, I changed the SSD, installed a clean W11—so with a new nvidia driver for my 5070 ti—and tried everything...including starting up without driver signature support...which makes me think it might be the hardware...
I noticed in Device Manager that the hardware: ACPI\VEN_ASUS&DEV_9001 – ASUS9001 had a yellow exclamation mark; unknown device!
But there is very little information on Google about this error code... apparently it's more likely to be the integrated card's video driver or the Nvidia driver.
Please let me know if the problem has been fixed for you and, above all, the solution you applied and your reasoning behind it.
Have a nice day !

dspss
Level 7

up

ROGoa8nosegg0xn
Level 7

I have the same issue with my G614PR 2025, also using new drivers, and I also couldn't figure out the origin of this instability. I suppose there is an issue with the integrated card. I think that it started when my computer, by itself, updated its BIOS to 307

Zalevskiy
Level 12

Guys, as one of the few users who rolled back the firmware to 2023 using a spi-programmer, I'll tell you about the specifics of interacting with drivers.

When rolling back the firmware using an unofficial method, "driver jamming" mode is activated. This helps track in detail at which stage each driver is causing a conflict with another driver.

In short, I recommend replacing all drivers with WHQL certificates, if possible. I've personally encountered situations where the same driver revision (digital) but different certificate types worked completely differently. For audio, there was no interference, and for video, no jamming or BSODs. A working driver certificate helped get rid of the "PCI Express device not started" error. And don't forget to roll back to a previous driver version; this is normal; the older the driver, the more stable it is. I use the very first NVIDIA driver from the Windows update catalog.

If you can find an OEM recovery for Zephyrus and the drivers are similar in content, that's a solution. For example, my Strix with Windows 22H2 China Zephyrus has PCI Express configured for 12th gen instead of 13th gen in the registry, and this helps bypass the stupid proprietary driver protection of my 13th gen.

Also, avoid VMD enable + dual boot; some drivers in Windows (1st partition) can cause conflicts between two operating systems and even Linux (Realtek + SmartAmp firmware protection). For severe cases, there's a flash drive with an advanced BIOS; I won't mention the name; it's for enthusiasts; anyone who needs it can find it themselves. Good luck, the driver system in our laptops is very complex! The more complex the system, the higher the chance of catching bugs.

dspss
Level 7

I don't know for sure if I solved the problem completely, but I haven't had any BSODs for the last week (7.5 days uptime). What did I do? I disabled hibernation: admin cmd -> powercfg -h off

I don't know if this will help you, but you can try it, I don't have any other ideas. 

dspss
Level 7

got a new BSOD, now its 0x0000010e VIDEO MEMORY MANAGEMENT INTERNAL

Sorry to hear that... It's a known error that requires the same checks as the error mentioned at the beginning of your message... Reinstall the ASUS driver, etc.
If I understand correctly, your computer is under warranty, so don't hesitate to take it back to the store or contact ASUS customer service... I wasted hours trying to understand a problem that was beyond me, and I didn't pay for it !

That's what I did !