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Redleon11 · ‎02-11-2024

Hello!

My GA503RW started showing artefacts on the screen after the new BIOS update to 316 from 313, this especially happens when playing videos in Silent mode. I don't see the same issue when plugged in, but it does appear as rendering artefacts in games. Rolling back to 313 or 311 resolves the issue (well at least so far I haven't seen any artefacts).

I am not sure what to do, I have reinstalled display drivers when running BIOS 316, but it hasn't resolved my issues, hence rolling back seems like the only option.

Is there anything that can be done? or is the BIOS just faulty? or is it a hardware-specific issue?

Anbby_ROG · ‎02-15-2024

Hi @Redleon11 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

View solution in original post

Anbby_ROG · ‎02-15-2024

Hi @Redleon11 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Artefacts in the screen after BIOS update Zephyrus G15 2022