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Armoury Crate install problem

TomBarrasso
Level 7

Hello, 

I have been juggling back and forth with Armoury Crate and Aura Creator install. I have run uninstall package and still (after booting a few times between uninstall and install) I get error 501 when trying to install it again.

I have Rog Strix G16 G615LW

What can be done here ?

Thank you for the ideas and support!

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2 REPLIES 2

Falcon2_ROG
Customer Service Agent

@TomBarrasso 
Based on your description, the issue may be caused by incomplete removal. We recommend following the steps in the FAQ below to use the Armoury Crate Uninstall Tool to uninstall it, then reinstall and confirm.
[ASUS Armoury Crate] Armoury Crate FAQ
Sorry for any inconvenience it may be caused. 

Thank you, after first doing the uninstall and install of the Armoury Crate, the problem persisted. However, when reacting to another issue with missing  VCRUNTIME140.dll and MSCVP140.dll files. So after installing these, also the Armoury Crate and Aura started to work fine!