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armoury crate high CPU usage

FindX
Level 8

FindX_0-1717318864750.png

FindX_1-1717318928013.png

latest armoury crate version
stopping the service will disable it. it wasnt like this before
how can i fix this

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @FindX ,

Please enable the logging feature in Armoury Crate and record a video showcasing the issue. Please provide the following information through a private message for further investigation:

 

Serial Number:
BIOS Version:
Windows Build Version: (Settings - System - About)
Any external monitors or other devices connected?
Any SSD/RAM upgrades or replacements?
 

Thank you.

 

【Here is the file path for the log file for your reference】 
In Armoury Crate ""Settings"" and check ""About"" page, If clicking App Diagnostics ""Record Log"", the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log  and you can click ""Generate log data"" to generate the log file with encrypted (ASUS log file).

done
check your dm