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Already registered when tried to register my new Asus rog flow x13 supernova edition

Utkarshshelke
Level 7

‎09-08-2024 06:30 PM

Hello,I recently purchased a new Asus Rog Flow X13 laptop, when tried to register the product it said it's already registered and the warranty shows 2 months old. Not able to register the product and update the warranty. Please help me.

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

‎09-09-2024 01:25 AM

Hi @Utkarshshelke ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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Utkarshshelke
Level 7

‎09-11-2024 05:59 AM

Have share all the details on private message. Hope so will get solution as soon as possible

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Anbby_ROG
Customer Service Agent
In response to Utkarshshelke

‎09-12-2024 12:14 AM

I have replied to your private message; please take a moment to check it. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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