Already registered laptop sr number

[TJ25]

My serial number is already said to be registered to some other account and i cannot seem to get it done can u help me fix it? its a refurbished product off of amazon. I should be having warranty. 

[TJ25]

@Anbby_ROG hello I talked to u in a previous thread about this kindly check my dms

[Anbby_ROG]

Hi @TJ25 ,

I have reply your message, please check✉. Thank you
 

[ddepatie]

I have the same issue can you help me as well?

Thank you