I have a Asus ROG Strix SCAR 17 SE 2022 - G733CX.
Every so often while playing a game, I will lose "control" over the laptop. The game continues running normally, but I can't control anything.
Today, I tested and found out more:
Has anyone else experienced this?
Any solution for this?
I now have BIOS 316 and the ASUS System Control Interface installed - I have no way of telling if they were already installed before or not.
Well, the process was a bit confusing - MyAsus did not show any updates, and when I searched for installed BIOS updates, it said 313 under LATEST. I tried installing 316 repeatedly, but nothing seemed to happen. I eventually entered the BIOS manually to find that I already WAS on 316.
So in MyAsus, under LATEST, I need to UNCHECK the "Show the latest version updates available" to show that 316 IS installed. Not very intuitive...
Then I downloaded the ASUS System Control Interface link and started searching for an app with that name. I couldn't find one - not in the Start Menu, not in the Add/Remove Programs interface.
I installed the app, and it still is not showing up anywhere, so I can only assume that it worked - I have no way of knowing if the app was previously installed or not.
If you have instructions on how to uninstall this app to be certain, please let me know.
I'll keep observing to see if the issue still persists.
Hi @semmelbroesel ,
Please open Device Manager and locate "ASUS System Control Interface V3" (you can refer to the diagram below). Right-click on "ASUS System Control Interface V3" and choose "Uninstall." Afterward, install the latest version. You can verify your version using the method shown in the image below or refer to this link for instructions on confirming the version.
We hope this information is helpful, and please continue to monitor whether the issue has been resolved. Thank you.