Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

A17 windows does not load. have to hold down power button to reset after it will boot fine.

edlu21
Level 7

‎04-11-2025 04:11 AM

Hello.  I got a very strange issue.  model #FA707RM.  If I leave the laptop off usually over night the next day when I turn the laptop on.  The Asus logo will flash on the screen but nothing after just a black screen the SSD light does not even flash.  If I hold down the power button to turn it off, follow up pressing the power button again it works as normal again.  The ASUS logo comes on, follow by maybe 2-3 secs a small white cycle that showing windows is loading, the SSD light flashing.  Laptop boots up in maybe 15-20 secs.

 While the laptop is on there all is normal I can play games and work as normal.  Windows and all the drives are up dated.   

If I turn the laptop off and power it back up right away from windows update reset or just testing all works fine.  

This only fail if I leave the laptop over night or not use it for a few days.  Any suggestions? beside leaving it on 24/7

0 Kudos
97 Views
2 REPLIES 2

Anbby_ROG
Customer Service Agent

‎04-15-2025 11:27 PM

May I ask if you have updated your BIOS to the latest version 315? Additionally, based on your description, I would like to further confirm whether you have replaced or added an SSD/RAM?
Please try disabling Fast Startup, and while the laptop is powered off, remove all external devices and the power cord. Then, press and hold the power button for 40 seconds to perform an EC reset. Afterward, reconnect the power and boot up to see if the issue improves. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
0 Kudos

edlu21
Level 7
In response to Anbby_ROG

‎04-17-2025 01:38 PM

Thank you for the suggestion. I was thinking maybe my RAM is going bad, but the laptop never crashed due to gaming or usage.   I would think if the RAM is going bad I would have gotten blue screen of death by now.

I removed windows 11 fast start up option.

I can confirm via Myasus the bio is 315 Hardware has not been changed since day 1 when I purchased it.

2x 8GB Samsung DDR5-4800 part #M425R1GB-4BB0-CQKOL

2x SSD Intel, and Kingston.

0 Kudos