Please try testing the SSD in another slot, or test another SSD in the second slot to rule out any slot issues.
Also, ensure that the SSD is formatted with a file system that is recognizable by Windows. Additionally, you can try installing the SSD in another device to see if it works properly.
I hope this information helps!
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
