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2023 Asus Rog Strix Scar 16 CPU i9 13980HX Overheating AND Stutturing

lKnwe
Level 7

Hello, i recently bought my Asus scar 16 with a 4080 but after trying it on games such as Destiny 2 or Apex Legends, i keep facing the same problem, my CPU temperatures are always high : 95-96°C (shown on HWM) in game or when doing benchmarks such as cinebench or 3DMark while having turbo or manual mode and playing in the lowest settings. This makes my gaming experience on this laptop really bad beceause it causes constant stuttering. Going from 160-170 to 40-50 ALL the time

I also updated the Bios to its latest version which is 329 and updated graphic card drivers with Ndivdia Geforce.

When not doing anything on the laptop, with 1-5% CPU usage the temps are 60-70°C

The issues still happen when i switch from ultimate to standard GPU mode

I also tried cinebench and the results are really low compared to other laptops.

I Hope someone can help me figure out whats the issue, i tried different methods i saw on other forums but didnt help.

 

 

 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Could you please confirm if you have already updated the BIOS to the latest version and tested with the ASUS-validated display drivers? Additionally, please check the ambient temperature of your usage environment and try elevating the laptop's base slightly to see if that improves the situation.

If the issue persists under these conditions, since you mentioned the laptop is newly purchased, we recommend reaching out to your retailer for further assistance to ensure your rights are protected. Thank you.