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2022 Zephyus M16 Thunderbolt Controller Driver

WeedMARINE
Level 7

I recently purchased a CalDigit TS4 TB4 dock, but my 2022 M16 laptop, running Windows 11, only recognizes the device as USB 4. I checked Device Manager, but could not find Thunderbolt listed. Since this laptop was marketed as having TB4 capability, I'm wondering if there is a Thunderbolt driver that I need to install.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @WeedMARINE ,

I would like to confirm if you are connected to the port as shown in the image below? 

Additionally, please refer to the instructions in this link to reinstall the Intel Chipset Software. You can download it from here. Kindly test if the Thunderbolt 4 connection works properly after the reinstall. Thank you.