11-18-2024 05:05 AM
Доброго все дня. Встретился с проблемой. Не правильно работают некоторые клавиши а именно: 2, ESC, F1, F2. при нажатии на них, они не срабатывают но если зажать любую другую клавишу то проблемные клавиши работают как нада
Solved! Go to Solution.
11-18-2024 10:19 PM - edited 11-18-2024 10:20 PM
To further clarify the issue, could you please share your product model with us? Please refer to this link for guidance and try reinstalling the drivers in Device Manager to see if it improves the situation.
Additionally, to avoid misunderstandings caused by translation, please reply in English. Thank you!
11-18-2024 10:19 PM - edited 11-18-2024 10:20 PM
To further clarify the issue, could you please share your product model with us? Please refer to this link for guidance and try reinstalling the drivers in Device Manager to see if it improves the situation.
Additionally, to avoid misunderstandings caused by translation, please reply in English. Thank you!
11-19-2024 02:25 AM
My laptop model is Asus rog strix g531gt. I reinstalled the drivers, it didn't help. I connected an external keyboard and the on-screen keyboard works correctly. But on the laptop itself there are keys 2, ESC, F1, F2. They do not respond, only when pressing other keys.
11-20-2024 07:02 PM
Based on your description, there might be a hardware issue. Please try entering the BIOS to test whether the keyboard functions normally. If the keyboard is still have issue in the BIOS, we recommend that you bring your laptop to a local service center for further hardware diagnostics. Thank you.