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XG-C100C v2 rev 3 Flawed Detection on Reboots & Cold Boots, Marvell Antigua AQC107

life_aquatic
Level 7
In July, I installed five XG-C100C V2 rev 3 into my work PCs.

All of them have intermittent (monthly maybe) problems with disappearing on reboot or cold boot. By disappearing I mean that they either no longer appear in device manager at all (not even with an exclamation point). This behavior is also mentioned in a post HERE

The only thing that will restore the function of the cards is draining the flea power from the systems when this happens. Doing this will return the card to “ASUS XG-C100C 10G PCI-E Network Adapter” in device manager.

Another way these cards cease functioning is they’ll regress to “Marvell Antigua Engineering Sample” in device manager with a driver loaded but the NIC doesn’t pass traffic. When this happens…again the only thing that will restore the function of the cards is draining the flea power from the systems and the cards will return to “ASUS XG-C100C 10G PCI-E Network Adapter” in device manager.

HERE is another person on Reddit with the exact same “engineering sample” problem with this ASUS card.

Perhaps the nature of both card detection problems is related.

All five of my PCs are running the latest driver 3.1.6.0 with fully updated Windows 10 Enterprise. The problem also occurred with Asus driver 3.0.20.0. All cards are running in Dell Workstations (Intel C610 chipset) with latest BIOS. I’ve tried all possible PCIe slots. PCIe gen 2 and PCIe gen 3. All the cards are ROM 1.0.1. The only way I was able to determine the ROM was by attempting to boot the NIC because the Marvell flash tool reports the FW as 0.0.0.

I have not disabled any of the advanced driver level power saving features of these cards.

Like this post HERE , I tried to see if the Marvell diag tool would read the firmware correctly and allow force flashing like other folks have done with rev 2 or earlier cards. Sadly, the diag tool just returns “no devices found even when using the K switch and selecting to install the driver. Selecting to install the driver just returns “no devices to install driver with.”

These same workstations haven’t had PCIe card detection issues with any other PCIe cards including the following (USB 3 controllers, USB C controllers, Realtek NICs, Intel NICs, Emulex NICs, Trendnet NICs)

This AQC107 is a popular chip sold under lots of brands (Syba, TRENDnet, Sonnet, TP-Link, etc). If anyone can confirm another brand's version of AQC107 doesn’t have this issue that would be awesome.
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16 REPLIES 16

Back from installing the given Firmware for Windows based PCs, unfortunatly it didn't give any result for my win11 and ASRock B550M PG Riptide AMD B550 motherboard.

Same result, the ASUS XG-C100C 10G PCI-E Network Adapter 94C0 AQC113CS is up but not connected. On boot, the card is giving led light status (yellow green), after boot sequence while OS being loaded the card will stay unresponsive 😣

I can see it from the network device pannel, and also from the device manager but nothing more, while plugging unplugging rj45 cable nothing happen.

Well i guess, unfortunatly this card isn't made for all type of configuration. 

Anyway thanks a lot for the help ! 

Your solution is to buy a different 10G or 2.5G switch. I used TP-Link TL-SX1008 switch and this issue went away.

Yes it finaly worked !!!

In fact it's not from my switch since i have the Netgear GS110MX .

What i've done in order to achieve the proper detection and use of the: ASUS XG-C100C 10G PCI-E Network Adapter 94C0 AQC113CS

was to: downgrade back to windows 10, install the: DR_XG_C100C_v5.0.3.5 (default driver provided by ASUS) and then install the marvell_aqc113_firmware that you've provided d5aqoep !

Great thanks !
 

Does the fimware not update correctly on Windows 11? My update was successful and with TP-Link switch, I am getting almost immediate link up on Windows boot. If I connect it directly to Asus GT-AX6000 router, then slow detection problem still remains. I think it's some issue between that Asus router and both AQC107 and AQC113c.

It "seems" to update properly on Windows 11 (no failure, warning log output during the process) but at the end you remain with the same result (no link up on plug). 

On windows 10 i had anyway a strange behaviour yesterday with the card, were the connectivity to it was lost during the night (disapear from the device manager), but i suspect my misconfiguration while installing overnight on VMware an unbuntu VM with bridge network card (network replication). But anyway after a restart, everything came back well and since it no error spotted yet.

 

Your's might be a Windows issue

Schdoin
Level 7

This is what I call irony... bought this crap of an ASUS Z490-E Gaming with its onboard I225-V ethernet adapter motherboard that was buggy and suffered from buffer bloats, dropouts and instability. Then switched to this piece of xxxx V2. It's more stable and only small degree of buffer bloating but dropouts. To my big surprise this useless adapter don't even support WakeOnLAN.
I'm gonna replace it with something else that contains nothing from Marvell and nothing from ASUS. With so little appreciation for this garbage and the intention of replacing it, I was happy to take any risks. Here what I tried and found out:
I overwrote it with the firmware above, it was a little better because of less dropouts. Then I overwrote it with something that I didn't really understand from a Chinese site - at least it mentioned ACQ113CS. Was about the same as the previous firmware. Now I have overwritten the firmware with https://www.dell.com/support/home/de-ch/drivers/driversdetails?driverid=11d3p. No more dropouts in the last 24 hours and it looks stable with no dropouts, Dell mentions Marvell v1.3.33 package. Unfortunately nothing happened regarding WOL and probably never will.