Z790 hero dark issues installing new OS

[EZLNH8U]

Hello, just got a new build. Intel 14900k, 128gig ddr5 dominator, 2tb Samsung 980 pro. I tried installing windows 11 using the windows media usb method. Once I get past the product key part My pc restarts, happens all the time. I bared boned it, just using 1 stick of ram no gpu. I tried two different media usbs and same result. Any thoughts on what it could be? I also tried 7 different NVMs brand new, same result. What am I doing wrong here? installing windows is pretty straight forward, If I am creating the USB media from another computer it shouldnt matter that I am using it for my new pc should it? Its just the OS and not the drives etc... Many thanks in advance.

[Silent_Scone]

Hello @EZLNH8U 

Can you confirm if you're using XMP? If so, please revert to Optimised Defaults and attempt the install again.

[EZLNH8U]

XMP is off, everything is reverted to defaults. I still get a restart 😞

[EZLNH8U]

So I purchased the same Mobo, and now I can install windows… ughh that other motherboard was new as well. Maybe a faulty batch one?

[EZLNH8U]

Now I have windows installed, added my 4090 gpu, updated drivers, but now every time I launch a Steam game as soon as it’s going into the game, the systems takes me back to my desktop and closes the game. I have the latest game ready drivers for my card… any suggestions? Specs listed.

intel 14900k

asus z790 hero dark

128 gigs dominator ddr5

4 2tb 990’s pro

windows 11 pro 64bit.

[Silent_Scone]

Again, given the memory density, I would test with XMP disabled initially. CTD events are quite often due to unstable RAM.

After you've confirmed, we'll look at trying to dial it in. However, please ensure it's a single memory kit. See here for more information

[EZLNH8U]

Thanks for the input. I will try this when I get home and report back.

[EZLNH8U]

Xmp is disabled. I tried running all my steam games, they launch until about the first image … than kicks me out. I was able to run haven bench mark after a while with no issues. I’m so confused.

[Silent_Scone]

1. Update UEFI to 2602 

2. Under Extreme Tweaker > Set  Intel Default setting to Performance.

3. In Windows, go to Event Viewer > Application and check event logs for error codes after CTD events occur.

Do not change any other parameters. If the instability continues, you will likely need to contact Intel support.

[EZLNH8U]

Thank you, I will try that. I have notice that in event viewer I have a lot of red flags. Especially with metadata errors.