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Z790 Dark Hero USB-C Display

Cuppie
Level 9

Hello,

I recently purchase ProArt PA147CDV and I can't connect it over USB-C ports. I tried multiple cable and multiple ports of the motherboard (thunderbolt, 10Gb, 5Gb) and always get a no signal.

Fun enough I had a older USB monitor that works perfectly.

The ProArt PA147CDV works perfectly on my MacBook.

Any help would be appreciated.

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @Cuppie 

Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.
Could you please confirm if you followed the user manual instructions when connecting the ProArt PA147CDV to the motherboard?
Specifically, did you refer to the manual for HDMI, Type-A, and Type-C connections?
Is the HDMI cable connected to the rear panel of the motherboard or to the GPU?

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂