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Z390-F Sonic Studio Virtual Mixer Problem

waffenq
Level 7

hello i have z390f gaming motherboard
but i see sonic studio virtual mixer is not working on device manager i downloaded the correct driver on here https://rog.asus.com/motherboards/rog-strix/rog-strix-z390-f-gaming-model/helpdesk_download/
but still not working how i can fix thatresim_2024-02-12_155117641.png

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @waffenq 

Due to the ongoing local holidays in our area, my response time may experience delays.
I apologize for any inconvenience the delayed replies may have caused.
May I ask if the situation you described happened after any changes were made? For example, connecting an external device
Could you confirm if your current Realtek Audio Driver (SSIII) version is 6.0.1.9359 and if Sonic Studio III software can be executed correctly?
Regarding any items with an exclamation mark in the Device Manager, please refer to the steps and guidance outlined in Troubleshooting - How to fix yellow exclamation mark in Device Manager.

Thank you.