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X570-E constant Watchdog Violation error

Tetsuoat
Level 8

Received this error pretty often lately and now my PC is at the point of crashing at the Windows login screen. After digging into what causes this error, I have tried reinstalling Windows via repair with Updates (before the issue would have it stopped at the login screen), updated the BIOS, and even went through remove and replacing the current OS drive with a serviceable SSD to install Windows on that drive instead, but my PC will still freeze even when trying to install Windows on a new drive. Trying not to shotgun parts here, but does anyone have any suggestions on what else I should check?

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10 REPLIES 10

Silent_Scone
Super Moderator

Hi @Tetsuoat 

Watchdog violations are often due to CPU or memory instability.

1. Clear CMOS

2. Retest with default parameters. Do not enable DOCP/XMP overclocking.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Thanks for the quick response.

Cleared CMOS. DOCP/XMP is not enabled. Still set to the default settings of AUTO. Currently using the default settings to troubleshoot the issue. Before your response, I tried testing the memory sticks (have 2). First one wouldn't load past the ASUS boot screen. The second I am currently able to run my PC so far and ran a memory test that resulted with no errors. Currently guessing one of the sticks was bad like you mentioned with memory instability. Going to run the PC overnight to see what happens. If this is the case, guessing I would need to purchase a new set since I can't buy just one?

Disregard, when I left my PC alone, the watchdog error came back. 

Consider reseating the CPU and cooler as could be pin pad contact.

1. Clear CMOS
2. Check to see if the X570-E has Memtest86 within the Tools menu in UEFI. If it does, run the test for the complete cycle with both modules connected.

If the CPU is unstable at Optimised Defaults after a CMOS reset, and given the stop code you're receiving from Windows, it could indicate the CPU is at fault.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Tetsuoat
Level 8

Thanks again for replying. Here's the steps I covered:

Reseated the CPU and heatsink. Cleared CMOS. Not sure if it's worth noting, but after powering up following these steps, the message I received was from AMI stating something about me installing a new CPU. Guessing this is in reference to reseating and clearing the CMOS. Corrected date/time, ran Memtest86+ via boot to with USB. Ran the full test with both modules connected (no errors) and am including the html file: https://www.dropbox.com/scl/fi/3n1291601bgp58wrhiil4/MemTest86-20240509-192453.log?rlkey=jk04312m2vj... .

If I am reading the results correctly from when I view it on my monitor, the CPU wasn't unstable but still saw random freezing when I was in the middle of trying to boot to MemTest86.

Silent_Scone
Super Moderator

On the condition that:

1. The system was able to pass memtest86 at Optimised Defaults

2. You are still encountering instability in the UEFI and or using the system


The issue is likely the CPU, and I would consider contacting AMD. Does the system pass CR20 at Optimised Defaults?

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Tetsuoat
Level 8

I'm outside the warranty period since my PC was originally a prebuilt from Cyberpower. 

Sorry you lost me with the system passing CR20 at Optimized Defaults. Can you explain and I'll check?

Thanks

Clear the UEFI once more and download here: https://www.techspot.com/downloads/7579-cinebench-r23.html

Run multicore test and wait to see if the system passes.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Exhausted on solutions? Posted the original question for this issue in the AMD community with all the remedies we tried but seems they are stomped as well. Was able to find a used version of my CPU, so going to test it out. Can only be one last component if the same issue occurs after installing this next CPU.