Wrong Motherboard Model showing in Windows/HWinfo

[phoanglong]

Hello everyone,

I recently purchased the ROG Strix Z790-A Gaming WiFi D4, and everything went smoothly with the installation. I successfully updated the BIOS to the latest version, but I noticed that Windows 11, HWInfo, and dxdiag are all showing incorrect make, model, and manufacturer details for the motherboard.

I’ve already tried reinstalling Armoury Crate and even did a fresh reinstall of Windows, but the issue persists.

Could someone please point me in the right direction to fix this?

Thank you very much!

[Jiaszzz_ROG]

Hello @phoanglong 

Thank you for reaching out to us.
Could you please share an image of the BIOS main page?
Additionally, since further confirmation of the specifications may involve personal information, could you kindly confirm the requested information in PM?
As you've just made the purchase, if necessary, please also consider contacting the retailer for after-sales support.

Thank you.