cancel
Showing results for 
Search instead for 
Did you mean: 

Windows can't find the ssd!

lindo6000
Level 7

Hello, I just finished building my first gaming pc and windows can't find my ssd

The parts are:

MOBO: Asus Rog Crosshair X670E

RAM: Corsair Dominator Platinum RGB 32X2GB 6800MHz

SSD: Corsair MP600 CORE XT 4TB

CPU: Amd Ryzen 9 7900X3D

PSU: be quiet! DARK POWER 13 1000W

DISSIPATOR: Hyte Thicc Q60

I dont know if the problem is the MOBO or the SSD

P.S: The case arrives tomorrow and for the GPU I'm waiting for RTX 5000

116 Views
1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @lindo6000 

Thank you for reaching out to us.
We recommend that you follow the steps outlined in the [Motherboard] Troubleshooting - Cannot Find the Hard Disk Drive or SSD (M.2) After Motherboard Power... guide.
Please also ensure that your BIOS is updated to the latest version 2124 available on the ROG CROSSHAIR X670E HERO official website, and check if there is any firmware update needed for your SSD.
If necessary, try testing the SSD in different M.2 slots.

Thank you.

As the local holiday is ongoing, there may be further delays in responses.
We appreciate your patience in advance.