Wifi/bluetooth disconnecting and white LED light on motherboard

[LmfaoZedong]

I'm currently using the B650e-f for my 7900x and 3080,  both Wi-Fi and bluetooth keep disconnecting and I have to manually reconnect WI-FI and I can't reconnect to my Bluetooth devices after it disconnected. 

[Jiaszzz_ROG · Accepted solution]

Hello @LmfaoZedong 

Thank you for reaching out to us.
Regarding the situation you described, we recommend reviewing the instructions on page 2-20 of the ROG STRIX B650E-F GAMING WIFI user manual to ensure the Wi-Fi antenna is correctly installed.
Additionally, please refer to the guidance provided in the following two FAQs to troubleshoot the issue, including verifying the driver version and checking for nearby devices that may interfere with the connection signal.
[Motherboard] How to solve the Bluetooth problem of the motherboard?
[Motherboard]Troubleshooting-How to fix Motherboard WI-FI connect problem

Regarding the white LED light, could you confirm if it refers to the VGA Q-LED indicator on the motherboard?
If so, does the light coincide with issues such as failure to boot or no display output? 
We recommend referring to the [Motherboard] ASUS motherboard troubleshooting via Q-LED indicators guide for relevant troubleshooting steps, if needed.
If you encounter any difficulties during these steps, kindly share your BIOS version, OS version, driver version, and screenshots of any error messages or problematic steps to help us better understand your situation.

Thank you.

[LmfaoZedong]

Thank you for responding, I lost the original antenna so I had to use a netgear wifi adaptor, I tried to reinstall both wifi and bluetooth driver but the application doesn’t start when i click on the file. About the white LED light, I could not tell you anything about it other than it lights up every time I boot the pc, but the computer is running and posting just fine, i’m just concern that it might lead to bigger problem.

[Jiaszzz_ROG · Accepted solution]

Hello @LmfaoZedong 
If you encounter issues such as being unable to install the driver for an additional Wi-Fi adapter or conflicts arising between the new adapter and the original Wi-Fi module, we recommend trying to disable the Wi-Fi Controller in the BIOS.

Additionally, based on your description, if any Q-LED indicators light on but the system is booting correctly and operating without other abnormalities, we suggest continuing to monitor the situation during regular use. Generally, Q-LED indicators serve as references to help identify issues when the system fails to power on, fail to boot, or no display.

Thank you.

[LmfaoZedong]

Q_LED light had switched from White to Orange today, I tried clearing the CMOS and boot the computer with 1 stick of ram, I also called the customer support and he had me flashing back different bios, is there any other option to clear the light without using another ram stick or shipping the motherboard back to the warehouse for repair?

[Jiaszzz_ROG]

Hello @LmfaoZedong 

Based on your description, it seems that this issue began occurring after the BIOS update.

May I confirm if you have followed the agent's suggestion to roll back to the previous BIOS version?

Since different BIOS versions may include varying parameter configurations, we recommend installing memory listed in the QVL to ensure compatibility and stability. Additionally, reverting to a previously stable BIOS version is another approach you could consider.

Thank you!

[LmfaoZedong]

I bought some ram off the QVL list and it work for a day, now the white and green QVL light is on, my gpu lights up for a few second after pressing the power button then turn off and the fan stop spinning, however the backplate is hot after a while.

[LmfaoZedong]

Nevermind everything work now, I guess the pc just need a few minutes to detect the boot drive. Thank you so much for help