cancel
Showing results for 
Search instead for 
Did you mean: 

Why does driver hub want to downgrade cpu z ?

nemen
Level 10

Screenshot 2025-03-30 164528.png

Cpu: Amd 9800x3d/ Gpu: 5080 astral oc/ Ram: Gskill trident z5 neo 6000 cl30 32GB/ SSD: Samsung 9100 pro 4TB/ Mobo: Rog strix x870 itx/ Psu: Rog Loki 1000p
440 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Jiaszzz_ROG
Customer Service Agent

Hello @nemen 

Thank you for the prompt reply.
Could you please confirm if CPU-Z continuously prompts you to update to the latest version, which you have updated to version 2.15.0, while Driver Hub offers an older version, 2.10, and still suggests that you "update" to this earlier version, resulting in a version mismatch?

Thank you.

View solution in original post

5 REPLIES 5

Jiaszzz_ROG
Customer Service Agent

Hello @nemen 

According to the ROG STRIX B850-I GAMING WIFI official support page, the currently available version of ROG CPU-Z is 2.10:

May we kindly ask you to confirm where the 2.14.0 version you are currently using was downloaded or installed from?

Thank you.

upto 2.15 now, to use the app, the publishers keep asking you to update to the latest version Screenshot 2025-04-21 161715.png

Cpu: Amd 9800x3d/ Gpu: 5080 astral oc/ Ram: Gskill trident z5 neo 6000 cl30 32GB/ SSD: Samsung 9100 pro 4TB/ Mobo: Rog strix x870 itx/ Psu: Rog Loki 1000p

Jiaszzz_ROG
Customer Service Agent

Hello @nemen 

Thank you for the prompt reply.
Could you please confirm if CPU-Z continuously prompts you to update to the latest version, which you have updated to version 2.15.0, while Driver Hub offers an older version, 2.10, and still suggests that you "update" to this earlier version, resulting in a version mismatch?

Thank you.

nemen
Level 10

it no longer shows up, however it has been replaced by this error Screenshot 2025-04-22 090135.png

Cpu: Amd 9800x3d/ Gpu: 5080 astral oc/ Ram: Gskill trident z5 neo 6000 cl30 32GB/ SSD: Samsung 9100 pro 4TB/ Mobo: Rog strix x870 itx/ Psu: Rog Loki 1000p

Jiaszzz_ROG
Customer Service Agent

Hello @nemen 

May I confirm if Driver Hub is no longer prompting you to update CPU-Z but is instead now suggesting an update for the AMD Graphics Driver? Could you let us know under what circumstances this change occurred, such as, was it after a system restart or a specific action?
Upon checking, version 25.3.2 appears to be a generic driver. However, since you currently have the ROG Strix GeForce RTX™ 4080 SUPER 16GB GDDR6X OC installed, we recommend using the driver version provided on the official ASUS support page to ensure optimal compatibility and system stability.

Thank you.