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when i try to run wifi driver installer WNT_6.2P_64 error

ccadano00
Level 8

I am trying to update my wifi driver, or even the chipset driver.. i download it on the asus website but when i run it its showing me "WNT_6.2P_64" this error, i am using

WIN 10 PRO OS 23H2
Latest BIOS

i9 14900k
RTX 4090
z790 Hero Motherboard

i already tried to do the compatibility mode but same issue

 

Thanks!

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1 ACCEPTED SOLUTION

Accepted Solutions

Hi @ccadano00 I meant where you download the ASUS Support driver and then extract to run the file, the complete path to this location having a SPACE. See example below.

A folder path that has a space

C:\Program Files\Common Files

In this folder path or location we have TWO (2) spaces. First after the work Program and second after the word Common.

A folder path that has no space

C:\Windows\System32

I hope this helps you understand what I mean.

 

Another way to look at it, say you download the driver file to your Downloads folder but your profile has a space in it. So your download folder path is actually C:\Users\First Last\Downloads. Since you now have a space in your path to get to the Downloads folder you maybe running into issues because of it. In this case I recommend that you create fresh folder at the root level called Drivers i.e. C:\Drivers ; now extract your driver to this newly created folder and run the AsusSetup.exe from C:\Drivers folder to see if this approach resolves your issue.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

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5 REPLIES 5

Jiaszzz_ROG
Customer Service Agent

Hello, @ccadano00 

May I ask if you have downloaded and installed the latest driver version?
For installing the driver, we recommend following the steps and guidance in these two FAQs:
[Motherboard] How to install motherboard drivers and utilities?
[Windows 11/10] How to Install Drivers Downloaded from the ASUS Site
If you still have any difficulties during the process, kindly share the relevant steps from the FAQs and screenshots in your situation so we can better understand the issue you are facing.

Thank you.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience 🙂

achugh
Level 13

Hi @ccadano00 , sometimes I have seen that if you try to run the official driver installations from a folder where your folder path has a SPACE in it, the installation does not work properly.

Have you tried to run the installation from a folder where your folder path does not have a SPACE in it? Maybe this will solve your issue.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

Hi! What do you mean have space? I didnt get it.

Hi @ccadano00 I meant where you download the ASUS Support driver and then extract to run the file, the complete path to this location having a SPACE. See example below.

A folder path that has a space

C:\Program Files\Common Files

In this folder path or location we have TWO (2) spaces. First after the work Program and second after the word Common.

A folder path that has no space

C:\Windows\System32

I hope this helps you understand what I mean.

 

Another way to look at it, say you download the driver file to your Downloads folder but your profile has a space in it. So your download folder path is actually C:\Users\First Last\Downloads. Since you now have a space in your path to get to the Downloads folder you maybe running into issues because of it. In this case I recommend that you create fresh folder at the root level called Drivers i.e. C:\Drivers ; now extract your driver to this newly created folder and run the AsusSetup.exe from C:\Drivers folder to see if this approach resolves your issue.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

ccadano00
Level 8

Just want to inform all of you the issue is fixed, i reformat my pc, because i also have speaker issues i make fresh start and now everything is working fine. Thank you for the support and i will take note this informations you provided for future issues..🍻