a month ago - last edited a month ago
I'm running an ROG Maximus z690 Extreme Glacial MB with an i9-12900k (not overclocked at the moment), 32gb ddr5 6000 mt/s ram running XMP I I believe, and prior to my current GPU I had an EVGA RTX 3080 FTW3 Ultra installed, which gave me no problems. There's also a high speed SSD installed in the PCIE 5 nVME slot which shares lanes with the top PCIE slot.
Since installing the new card, which is PCIE 5, as opposed to 4, which I think the old 3080 was, I get thousands of the following errors per hour:
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A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_460D&SUBSYS_86941043&REV_02
Secondary Device Name:
-------------------------------
This appears to be caused by the Intel PEG10 - 460D device, which I believe is the top PCIE slot used for the GPU. (which is also the only pcie 5 slot on the board).
I'm pretty sure this issue is causing all kinds of intermittent crashing in games, particularly assassin's creed shadows. I see random crashes to desktop, periodic hard reboots with no warning, and intermittent directx errors. I've also had a couple of lockups that led to BSODs.
All of these problems started since the new card was installed, so it appears this issue has something to do with the PCIE 5 slot.
So far, I've tried driver updates and rollbacks to various versions. I've tried uninstalling and reinstalling the chipset drivers. I've tried running the games as admin, to see if it was a permission issue. None of these have made any difference - I still get like 12 to 13 thousand of these WHEA logger errors an hour.
Any idea what could be causing this problem? I'm out of ideas here.
UPDATE:
Manually setting the PEG slot to PCIE 4 got rid of the WHEA-Logger errors, so this appears to be a PCIE5 problem with the motherboard.
a week ago
Hello @mayhempayload1
Thank you for reaching out to us, and sorry for any inconvenience caused by the delayed response.
May I ask if the Zotac 5080 Solid OC is currently installed in the PCIEX16(G5)_1 slot and the system drive is installed in the M.2_1 slot? Could you also test the Zotac 5080 in the PCIEX16(G5)_2 slot to check whether the issue persists?
What is the current BIOS version? We recommend updating to the latest version, 4101, clearing CMOS, and then booting without enabling XMP or applying any manual settings before checking if the error messages and in-game instability improve under default settings.
If the issue persists, please share the following information to help us further investigate:
- the images of the BIOS main page along with any manual configuration settings you may have applied
- the PSU, RAM model and part numbers, as well as two .txt files generated in your Windows system via the steps below:
1) Press WIN + R on your keyboard to open the Run dialog, and type dxdiag → click OK.
2) Click Save All Information and select a save location → click Save.
3) Repeat the same steps with msinfo32 to generate the second file.
- a video recording that clearly documents the issue, including the slot in which the Zotac 5080 Solid OC is installed, the behavior after clearing CMOS, frequent error prompts upon entering the system, any instability during gameplay (such as screen glitching, freezing, or stuttering), and the CPU/GPU/system temperatures at the time of the issue.
Thank you.