URGENT: cannot submit a support request

[vanoso]

Dear ASUS team,

The service to submit a suport request via https://www.asus.com/ch-en/support/contact/serviceflow/mailus?serviceType=1 does not work as it hangs forever at the final stage with some javascript errors visible in console.

I tried 4 different browsers, with and without being signed in - result is still the same.

Please advise!

[Jiaszzz_ROG]

Hello, @vanoso 

Thank you for reaching out to us.
The screenshot you provided displays the product serial number, which is considered personal information, and please consider not revealing such information in public comments.
Since warranties may be restricted by country or region, we recommend submitting a repair request through the official website of your warranty location.

Meanwhile, as mentioned, repairs involve verifying the product's serial number and personal information.
Therefore, I have DM you for further verification.
Kindly check your PM inbox in the top right corner at your convenience.

Thank you.

[vanoso]

Thank you, I answered in PM (and removed product id from the picture).