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Unable to register new GPU and Motherboard from Asus (ROG)

Le_Marquis
Level 7

Last weekend I bought a motherboard x870e Hero and a 4080 Super from Asus (ROG). Both of the products state that the registration code is invalid? In which I'm sure it's valid.

Not sure what to do from here since I believe this is a technical issue.

 

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello @Le_Marquis 

Thank you for reaching out to us.
Browser issues or entering an incorrect serial number may cause registration errors. In this case, we recommend refreshing your browser and referring to the guidelines in "How to find Product Serial Number and Check Number."
Due to the registration-related issue involving personal data verification, it's not appropriate to discuss this in a public thread.
I’ve DM you, and kindly check it at your convenience in the inbox on the upper right corner.

Thank you.