3 weeks ago
I've bought a brand new motherboard april 2024. Just started trying to register but there's a message saying that my product already registered. Ticket open on support 12 january 2025 and .... no reply at all for the moment ....
How to resolve this ?
2 weeks ago
Hello @Drakhe
Thank you for reaching out to us. We apologize for the delayed response due to a public holiday in our region and any inconvenience this may have caused.
Since further inquiries may involve verifying personal information, I have DM you and kindly checked the inbox at your convenience.
Thank you.
2 weeks ago
Hi @Jiaszzz_ROG ,
Received an answer from my ticket. Registered on another of my mail address. My bad, that's an address I don't use often.
We can close this post. By the way thanks for your return too 😉
2 weeks ago
Hello @Drakhe
We are glad to hear that you are able to confirm the registered details.
If you encounter any further difficulties or have additional concerns, please do not hesitate to let us know.
Thank you.