cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to register ASUS motherboard serial number - #unsolved

xobubbles22
Level 7

I tried registering @ account.asus.com -> ASUS account -> my Support(left column) -> Product Registration. The site will not accept my laptop's serial number even though I entered all variations(serial number only has the zero or letter "o" issue). Is there another method to enter my serial number and are there other ASUS sites I need to enter my serial number to get my product registered?

69 Views
1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello @xobubbles22 

Thank you for reaching out to us.
Based on the motherboard product forum section, title, and the mention of a laptop product in your mentioned, could you kindly clarify whether the product you are trying to register is a motherboard or a laptop?
Since further inquiries may involve verifying personal information, I have DM you and kindly checked the inbox at your convenience.

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.