Unable to register ASUS motherboard serial number - #unsolved

[xobubbles22]

I tried registering @ account.asus.com -> ASUS account -> my Support(left column) -> Product Registration. The site will not accept my laptop's serial number even though I entered all variations(serial number only has the zero or letter "o" issue). Is there another method to enter my serial number and are there other ASUS sites I need to enter my serial number to get my product registered?

[Jiaszzz_ROG]

Hello @xobubbles22 

Thank you for reaching out to us.
Based on the motherboard product forum section, title, and the mention of a laptop product in your mentioned, could you kindly clarify whether the product you are trying to register is a motherboard or a laptop?
Since further inquiries may involve verifying personal information, I have DM you and kindly checked the inbox at your convenience.

Thank you.