cancel
Showing results for 
Search instead for 
Did you mean: 

TUF Z790 plus WiFi stuck on VGA White solid Debug + Boot Green Solid Debug

iiReDz
Level 8

I just finished my 6th build for a friend of mine, everything was perfectly plugged and also troubleshooted afterwards and the problem remains.

I have read that some MBs of the same model BIOS aren't natively supporting the i7 14gen (his CPU is 14700KF) and now I would love to know how to flash it into the motherboard while I got no picture out, I do not see any Flash button on the motherboard Nor the back panel of the motherboard itself.

here's another weird indication that might help you figure out a solution for me, The power RED LED on my TUF 4070ti is on when the PC is connected to power, but once I try to boot the system it goes off and here I am stuck with the VGA Debug white solid LED as well as the BOOT Green solid LED. (Both on at the same time)

I have unplugged and plugged everything back again, tested my PSU and checked the CPU as well as the LGA1700 Socket and everything looks like where and how it should be. 

I reached a brick wall so I'm desperate at this point.

please help

c26790ee-18b1-4047-9eb6-55ffb722e362.jpg

20240113_043540.jpg

https://drive.google.com/file/d/1186i9oO8ZtgzhlIKFxDOdEf9b1R8tUUI/view?usp=drive_link 

2,473 Views
1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @iiReDz 

Thank you for reaching out to us.
Based on your situation, we recommend prioritizing the steps outlined in [Motherboard] ASUS motherboard troubleshooting via Q-LED indicators for problem resolution.
According to the official website for the TUF GAMING Z790-PLUS WIFI, the  CPU QVL includes the I7-14700KF CPU, and it is supported from BIOS version 1205 and continues.
Therefore, we suggest updating the BIOS using a different CPU model and then rechecking the situation.
For guidance on updating the BIOS, please refer to "[Motherboard/Desktop] ASUS EZ Flash 3 - Introduction" if needed.
Additionally, we recommend avoiding duplicate posts to prevent communication barriers caused by information discrepancies.

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.