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Tuf gaming z890 plus Wi-Fi , windows will not boot after chipset driver update

CuttaCal
Level 7

Hi Asus crew, I’m having issues with my new pc build. First try I loaded windows and everything booted up and at windows desk top there’s a pop up for asus driverhub so I install that and it gave me a list of 17 driver updates. So I install a few of the updates and do a restart, now it freezes at the Tuf gaming screen. Tried taking the ram out and use only one stick but it froze after restarting as well. Cleared the cmos with the jumper pins and did a restart and again frozen at same screen. Cleared cmos again and did a fresh install of windows and it was working again. So this time around I just picked the chipset driver update and did a system restart, frozen again at Tuf gaming screen. I have built pc’s in the past (not many, only 2) but do I need to install the driver updates by usb and just bypass the asus driver hub altogether or is this the driver itself as the issue? If I clear the cmos again and do another fresh install of windows will I be fine to not update the drivers until newer ones are released? 

system specs

Tuf gaming z890 plus Wi-Fi bios ver .0407

intel core ultra i7 265k

dram - g skill ddr5 6400 trident z5 rgb 32gb x 4

gpu - tuf gaming Rtx 5070 oc

storage - wd black m.2 4tb x 2

psu - corsair hx1000i 

cpu cooler - corsair titan 360 Rx rgb

 

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1 ACCEPTED SOLUTION

Accepted Solutions

Jiaszzz_ROG
Customer Service Agent

Hello @CuttaCal 

Thank you for reaching out to us.
Based on the information you provided, your current BIOS version is 0407, which is significantly earlier than the latest version, 2001, released on April 22, 2025.
We recommend updating to the latest BIOS version before proceeding with any further driver or firmware updates to benefit from improved functionality and performance enhancements.
For more information, please refer to the following FAQs:
[Motherboard] How to update BIOS of the motherboard ?(Include different generation CPU)
[Motherboard] Installation and Frequently Asked Question(FAQ)

Thank you.

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello @CuttaCal 

Thank you for reaching out to us.
Based on the information you provided, your current BIOS version is 0407, which is significantly earlier than the latest version, 2001, released on April 22, 2025.
We recommend updating to the latest BIOS version before proceeding with any further driver or firmware updates to benefit from improved functionality and performance enhancements.
For more information, please refer to the following FAQs:
[Motherboard] How to update BIOS of the motherboard ?(Include different generation CPU)
[Motherboard] Installation and Frequently Asked Question(FAQ)

Thank you.

Thank you for the response, this solved my problem. I was weary of updating bios as I’ve heard of that being an issue also but was not for me. I only had one issue with the process and that was extracting the zip files for the bios as the video in your link shows. Keep the bios files unextracted when updating bios or you won’t be able to update the ME version also, at least I couldn’t. Thank you again