TUF GAMING X570-PRO (WI-FI) USB-C port fails to connect to META Quest 3 VR Link

[COMCAM]

There are numerous posts on the internet about Meta Quest 3 not connecting via USB-C link cable on ASUS Motherboards.  I have this issue also.  My Quest 3 only charges through the cable, no data connection.  I do not get a USB popup notification when I plug it in (like I do when I connect my Samsung phone).  No troubleshooting searches have helped me resolve the issue.

I'm connected through the only USB-C port on the back panel of the TUF GAMING X570-PRO motherboard (USB 3.2 Gen 2).  I have updated all the ASUS AMD drivers and have the latest BIOS Version 5013 (16.87 MB

2024/04/04).

My Quest 3 is connected through a USB active optical cable (USB 3.2 Gen 1 Type-C) 16-Feet (5-Meter) 

Signal Requirements: USB 3.2 Gen 1 Signaling 5 Gbps USB 2 Backwards Compatible

Infrared Signal Loss Tolerance: <500mV VBUS @ 3000mA; <250mV GND @ 3000mA

Power Supply: 3A

Edition Windows 11 Pro
Version 23H2
Installed on ‎2/‎26/‎2024
OS build 22631.3880
Experience Windows Feature Experience Pack 1000.22700.1020.0

Processor AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
Installed RAM 32.0 GB

GPU is an NVIDIA RTX 3060 Ti with the latest drivers as well

I'm stuck.  Please advise.  Thank you.

[Silent_Scone]

Hi @COMCAM 

Is the Q3 visible in Device Manager when connected? Might seem like a simple request, but check that Airlink is not activated within the headset.

This might seem rather simple, but please

[COMCAM]

No Sir.  The Q3 is not visible in device manager.  I've connected it numerous times with Air Link off.  I even tried it with the Q3 WiFi off as well.

Is there a USB Port setting I need to select in the BIOS or Control Panel?

Are there optical and non-optical USB 3.2 Gen 2 Type-C ports?  The Quest Link Cable says it is Optical.  I don't know if it matters.

I appreciate any assistance you can provide!