12-18-2024 03:10 PM
Recently updated my motherboard in armoury crate and all of a sudden I cannot restart the computer. The motherboard led goes orange. Gaming works fine and shutting it down and booting is fine. It’s only restarting. When it happens it’s a black screen but fans and rgb is still on. My bios version is 3057
7800x3d
4070 super
32gb ddr5
kind regards jmay
Solved! Go to Solution.
12-22-2024 08:28 AM
Hello @Jmay
Thank you for reaching out to us.
Could you confirm if the full model of your motherboard is TUF GAMING B650-PLUS WIFI and which BIOS version you were using previously?
According to our records, the latest BIOS version for the TUF GAMING B650-PLUS WIFI available on the official website is 3067. We recommend updating to this version and clearing CMOS before checking again.
Please also ensure that there are no additional restrictions in the system's power mode settings and that the Fast Startup feature is disabled.
For reference, you can consult the following FAQs:
[Windows 11/10] Change Power mode and plan
[Windows 11/10] How to disable Fast Startup in Windows
Thank you.
12-22-2024 08:28 AM
Hello @Jmay
Thank you for reaching out to us.
Could you confirm if the full model of your motherboard is TUF GAMING B650-PLUS WIFI and which BIOS version you were using previously?
According to our records, the latest BIOS version for the TUF GAMING B650-PLUS WIFI available on the official website is 3067. We recommend updating to this version and clearing CMOS before checking again.
Please also ensure that there are no additional restrictions in the system's power mode settings and that the Fast Startup feature is disabled.
For reference, you can consult the following FAQs:
[Windows 11/10] Change Power mode and plan
[Windows 11/10] How to disable Fast Startup in Windows
Thank you.
12-22-2024 09:31 AM
Hello I have turned off fast boot and we’re all good now cheers