Solved! Go to Solution.
The user Hackej is using a different motherboard model, the ProArt Z690-CREATOR WIFI.
Also, since you upgraded the Intel Management Engine, it is unable to downgrade the BIOS at this time.
I understand that the user Hackej is using a different motherboard model but that should not make a difference since ASUS was able to generate this customized bridge BIOS version for this user. ASUS should be able to do the same for the ROG Strix Z90-A Gaming WIFI D4. Would there be any specific technical reason this would not be possible on the ROG Strix Z90-A Gaming WIFI D4 as opposed to the ProArt Z690-CREATOR WIFI?
A new customized BIOS version that accommodates the Intel Management Engine but reflects the profile of an earlier BIOS was created in the case of Hackej. This resolved their issue. They had also upgraded Intel Management Engine. It was also a Z690 motherboard. I would like to understand how it would not be possible with another similar motherboard.
The pertinent department is still verifying as of right now. I'm sorry for making you wait.
Once there is any progress update, I will reply to you as soon as possible.
Please try to manually load the IRST driver for the Raid controller in the device manager (please download it from the official website) and then restart it,
and check whether the exclamation mark of Thunderbolt(TM) Controller - 1137 in the device manager disappears and whether the thunderbolt device can be identified.
At the same time, after updating to BIOS 2204, is Thunderbolt enabled again in the BIOS?
Once you have completed the above two settings, please confirm the following questions:
1. Is the Thunderbolt device still not recognized? If so, please provide the specific brand and model of the device that cannot be recognized.
2. Has the firmware version of the Thunderbolt EX 4 been updated? Please provide a screenshot of the current Thunderbolt firmware displayed in the Thunderbolt control center.
Thank you for confirming the details and specs.
However, not only should you install the IRST driver to load Intel Rapid Storage Technology (IRST) in Device Manager, but also take the following steps:
1. After downloading and installing the driver, go to the Windows Device Manager and select Storage controllers.
2. Find the "Intel Rapid Storage Technology (IRST) controller", usually labeled as "Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI/RAID Controller," then click on the IRST controller and select "update driver."
3. Choose "Browse my computer for driver software" to*select "Let me pick from a list of available drivers on my computer" and select the IRST driver.
4. Wait for the driver to be installed, then restart your computer.
In addition to enabling Thunderbolt in the BIOS settings, do you also enable SR-IOV?
Meanwhile, please refer to the link below to execute Clear CMOS again:
After the completion, please enter the system again and go to Device Manager to check whether there are any devices with exclamation marks.
If the above steps still cannot solve the problem, please provide:
1. An video include the initial page in the Thunderbolt control center, Approve devices, Attached devices, Manage approved devices, and the About page.
2. Images of BIOS>Advanced>Thunderbolt Configuration page and Discrete Thunderbolt (TB) Configuration page
According to the settings in your second image,
please change the Windows 10 Thunderbolt Support setting in the BIOS from Disable to Enable and reboot.
If the problem still persists, please uninstall the Thunderbolt(TM) Controller - 1137 and the possible PCIe port driver with exclamation marks in the device manager and execute Windows Update to reinstall the drivers.