cancel
Showing results for 
Search instead for 
Did you mean: 

The network adapter does not work

luluSS
Level 7

This driver does not load on my computer: Intel I225 / I226 LAN Driver V2.1.3.3 For Windows 11 64-bit.

There is no Ethernet adapter in the device manager, it is gone

What to do?(

 

329 Views
1 ACCEPTED SOLUTION

Accepted Solutions

luluSS
Level 7

Motherboards: Z790-E

View solution in original post

2 REPLIES 2

luluSS
Level 7

Motherboards: Z790-E

Jiaszzz_ROG
Customer Service Agent

Hello, @luluSS 

May I ask if the situation you described happened after any changes were made?
For example, updating the BIOS or connecting an external device
Are you currently using the ROG STRIX Z790-E GAMING WIFI, and has it been updated to the latest BIOS version 1501?
Could you please provide more detailed information, such as the issues encountered during driver installation, error message screenshots, and a complete video recording of the situation?
If necessary, please refer to [Motherboard] How to install motherboard drivers and utilities? to ensure that the updating steps are accurate.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂