I've been dealing with an extremely frustrating problem since I upgraded to AM5 recently. Before I explain the issue, here are my specs:
I'm really at a loss on what to try next. I've been troubleshooting this issue for a while now to no avail. Here is everything I have already tried with no success:
Based on your hardware specifications, we have conducted tests but have been unable to replicate the issues you described. I will proceed to provide additional scenarios for further verification.
As we consider the possibility of overheating, please try different usage scenarios beyond gaming to confirm if the described issues occur in other situations.
We will also recommend you try conducting bare-board testing with the motherboard exposed in an insulated environment to eliminate temperature-related concerns as much as possible.
Sorry for not responding to your previous post. Yesterday I took the motherboard out of my case and ran some open-air tests without the GPU (I used integrated graphics). The chipset temperatures were still hitting 80+ degrees just sitting at idle for a few minutes. I found that very strange. I will send the motherboard and apply for the RMA. Thank you for all your help.