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Rog Z590-F Gaming USB Device Over Current Status Detected

Sanyi85
Level 7

Hi.

I got an used Z590-F Gaming wifi 

USB Device Over Current Status Detected when start the PC.

I tried:

Update bios to the latest: 1903

Unplugd all USB cables and front panel USB 3.0 cable from MOBO.

There is nothing plugd, but it said 1 hub connected

20231019_182119.jpg

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3 REPLIES 3

Jiaszzz_ROG
Customer Service Agent

Hello, @Sanyi85 

May I ask if the situation you described happened after any changes were made? For example, updating the BIOS or connecting an external device
Have you updated the Intel ME to the corresponding version in the BIOS? 
For example, the latest BIOS version of the ROG STRIX Z590-F GAMING WIFI is 1903, which requires updating the Intel ME to 15.0.45.2411V2.
Have you cleared CMOS and tried rebooting by deafault BIOS settings?
Please refer to  How to clear CMOS? if needed.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂

Yes. I was clean the CMOS. I was use the button and i disconnected the PSU, and remove the battery too. Nothing changed

I can not update intel ME bacause the booting process is stopped and the PC is turn of (what is in the picture)

 

Jiaszzz_ROG
Customer Service Agent

Hello @Sanyi85 ,

Based on the situation you've described, we recommend that you reconnect the motherboard to the computer case or try cross-testing with a different PC case. 
If it's confirmed that the case is properly connected or if the issue persists even after cross-testing, we would advise you to consider sending the motherboard in for repair and further diagnostic assessment.
Please refer to ASUS - support for repair and further assistance.

Thank you.

sharing complete hardware info & software config details will help us better understand the issue 🙂