ROG X670E-I serial number already registered

[d0t]

I just bought a mother board on amazon. There is some issue with ram compatibility and i wanted to contact support about it. However, when i try to register the serial number, i got message 'serial number already registered'

[Jiaszzz_ROG · Accepted solution]

Hello @d0t 

Thank you for reaching out to us.
Regarding the registered serial number or repair request, may I ask if you have already contacted the original retailer, Amazon, for assistance?
Since further inquiries may involve verifying personal information, I have DM you and kindly checked the inbox at your convenience.

Thank you.

[d0t]

Issue soved after sharing purchase informations by DM. Thanks!