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ROG Swift PG38UQ Question.

Level 7

Anybody on here using this monitor with there PS5? The reason I ask, I know this monitor supports VRR, but if I go into the info tab on the monitor and have my PS5 running. It will show VRR is not on or not working, even thou in the monitor settings it is enabled?


Customer Service Agent

Hi @abrarats ,

may I ask if your issue is that after enabling VRR, you find that the VRR function is not enabled in the OSD (On-Screen Display) options of the monitor?

When you check the PlayStation 5 OSD, is VRR shown as enabled?

Are you using an HDMI 2.1 connection for both the monitor and the PS5?

Have you confirmed that your graphics card driver is updated to the latest version?

Please provide us with an MP4 file of the video showing the issue for our reference.

Additionally, please provide us with the models/OS versions of all your devices. Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.