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ROG STRIX Z790-E Manually rebooting doesn't completly boot with Error Code 53

Cyberflow
Level 8

Hi all,

So decided to put a lot of extra dollars for a good Mobo but seems like i have an issue with my Rog Strix Z790-E mobo.

When i manually restart my Windows 11, it booth and when arriving at the restart (Going dark screen and waiting for the bios splash screen booth) i never end up seeing nothing show up on my screen.

I need to do a hard shutdown of my tower and then open it 

And i've noticed a Error Code 53 (Abnormal Memory)

Anyone knows what i can do to fix this ?
Or anyone ever lived something like this ?

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello, @Cyberflow 

May I ask which motherboard you are currently using, the ROG STRIX Z790-E GAMING WIFI or the ROG STRIX Z790-E GAMING WIFI II?
And have you updated the BIOS to the latest version provided on the official website?
If not, please consider updating it and clearing CMOS.
Regarding Q-code 53, please refer to the corresponding outline in [Motherboard] Common Q-CODE(Error CODE) and Troubleshooting.
Also, please verify if the currently installed memory is listed in the motherboard's QVL and installed in the slots recommended in the user manual.
For further guidance, please refer to [Motherboard] How to query (CPU/memory) QVL List?

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.

Cyberflow
Level 8

Mobo is the WIFI 

 

Q 53 is abnormal ram (already checked it)

For the other things ill come back to you 

 

For now i only close the computer and start it completly