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ROG STRIX Z790-E GAMING WIFI - Chromium based browsers status_access_violation

jamesonp
Level 7

Hello,

After updating to BIOS version 0904, I am seeing STATUS_ACCESS_VIOLATION along with having the Stream Deck software simultaneously crash when browsing the internet.  I've tried running XMP profile I & II and still see the same issue.  AI Overclocking is on.  Anyone else seeing this with bios 0904?  Did not occur on BIOS version 0816.

PC Specs:

ROG STRIX Z790-E GAMING WIFI

Intel i9-13900k

64GB of G.SKill F5-6400J3239G32G RAM

Samsung 990 Pro 2TB NVMe

WD Black SN850X 4TB NVMe

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @jamesonp .

May I ask if you have updated Intel ME before updating the BIOS?
According to the BIOS 0904 version of the ROG STRIX Z790-E GAMING WIFI, the Intel ME Update Tool is required if your ME firmware version is not 16.1.25.2124.
If you have not updated ME yet, please update it to 16.1.25.2124 first and then check again.
Have you tried clearing the CMOS after updating the BIOS?
If defaulting the BIOS settings, would the issue not occur?
Could you please share the images of the BIOS main page and all the settings in BIOS that cause the crash? also any error messages, screenshots, or videos of the software crash.
Was the crash scenario a BSOD or a system restart, and how do you typically troubleshoot when encountering this situation?

Thank you.