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ROG STRIX Z790-E, Armoury Crate, Aura and DEL Lights

Cyberflow
Level 8

So i got my rig up, install everything correctly (Armoury Crate, Aura, ICUE) and get everything to work properly

Sunddenly a few weeks ago i cant control nothing 
I then uninstall everything and install OpenRGB and Signal RGB and both on make the ram work and things are detected ...

Mobo : Rog Strix Z790-E
Ram : Corsair Vengeance RGB (CMH64GX5M2B6400C32)
LSU : Deepcool LS720 SE
Case Fans - FAN HUB : Generic model that came with the case

I am pretty resigned right now not knowing what to do to make this setup work.

Anyone has lived something similar and can hook me up ?

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2 REPLIES 2

Jiaszzz_ROG
Customer Service Agent

Hello, @Cyberflow 

May I ask which motherboard you are currently using, the ROG STRIX Z790-E GAMING WIFI or the ROG STRIX Z790-E GAMING WIFI II, and have you updated the BIOS to the latest version provided on the official website?
Could you clarify if by "unable to control anything" you mean being unable to adjust all RGB devices, or does it also include the inability to monitor fans and CPU temperature?
Is it within the Armoury Crate that no devices are recognized?
Due to potential compatibility issues between software controlling RGB lighting, we suggest removing other software and reinstalling Armoury Crate before rechecking.
If the issue persists, please provide more detailed explanations, screenshots, or operation videos to help us better understand your problem.

Thank you.

Due to the local holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.

Cyberflow
Level 8

Hi all

 

A uninstall and reinstall of armoury and icue solved this

 

Its just a pain in the but to do so