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Rog Strix X870 Gaming Wifi - enabling Turbo Game Mode causes freezing of the Bios

FulvioO
Level 7

Hi,

Just upgraded the BIOS to Ver. 0606.

As per subject, enabling the new Turbo Game Mode options causes the total freeze of the Bios, right after pressing ok to the notice screen, who advises that the gaming performance can be limited to certain games.

It does not look that this is caused by other settings, since it happens every time, no matter if is a "fresh" configuration, or one where I already changed something.

Can you please suggest how overcome this problem?

My setup is

- AMD 7800x3d

- 2x32 G.Skill memories, 30CL

- Russ TUF 4080 Super.

 

Thank you!

2,850 Views
17 REPLIES 17

You don’t have a ccd to disable.  It’s not for a7800x3d, it’s for a multi ccd chip like the 7900 and 7950 chips…

It clearly disables 'something' as the whole BIOS freezes 😉
Most replies in this thread seem to concern the 7800X3D so hopefully this narrows down the root cause.

Jiaszzz_ROG
Customer Service Agent

Hello all,

Our testing results can be found via the link. The two videos demonstrate the outcomes of enabling Turbo Game Mode alone and enabling it alongside other overclocking settings. Based on the footage, we did not encounter any freezing or other abnormalities.
To further identify the issue, we require not only detailed hardware and software information but also a complete video recording of the problem as it occurs. This will help us better understand the specific context when the issue arises.

Thank you for your cooperation.

Elev8-Cho-mind
Level 7

Bro I have same exact problem don’t matter if factory settings or my own profile as soon as I enable it and click ok it freezes!! 
Ryzen 7800x3d, asus tug gaming 4070OC 12GB, 6400mhz platinum dominator 32GB ram, and deep freeze liquid cooler 420!!!  It shouldn’t be doing this!!! @asus can u help us please we need that extra performance!!!!

MarceloMirror
Level 7

I have the same issue! 

bios version 3057 and 3056 just freezes when turned on the Turbo Game Mode!
Mobo: Rog Strix B650E-F
CPU: 7800x3D

Jiaszzz_ROG
Customer Service Agent

Hello @Elev8-Cho-mind and @MarceloMirror ,

Thank you for reaching out to us.
Based on the verification results from our internal team, you can refer to the link provided in my previous reply.
Could you please provide a detailed video recording of the issue? The video should include the following:
- The connection status of the keyboard and mouse.
- Whether the freezing issue can be resolved by disconnecting the keyboard and mouse.
- Cross-testing with different ports to connect the keyboard and mouse and recording the freezing issue occurring after enabling Turbo Game Mode.

Thank you.

Jiaszzz_ROG
Customer Service Agent

Hello @FulvioO 
Thank you for joining the discussion. However, could you please refer to my previous reply and share a recording of the steps involved?

Based on the verification results from our internal team, you can refer to the link provided in my previous reply.
Could you please provide a detailed video recording of the issue? The video should include the following:
- The connection status of the keyboard and mouse.
- Whether the freezing issue can be resolved by disconnecting the keyboard and mouse.
- Cross-testing with different ports to connect the keyboard and mouse and recording the freezing issue occurring after enabling Turbo Game Mode.

Additionally, I have DM you and kindly check your inbox at your convenience.

Thank you.

emkdrl07
Level 11

Same issue here, as soon as I activate Turbo Game Mode in the BIOS the notice screen appears and the BIOS freezes.

MoBo: ROG CROSSHAIR X870E HERO
Bios Update: 0606
CPU: AMD Ryzen 7 7800X3D
Mem: F5-6000J3636F16GX2-TZ5NR

PSU: ROG-THOR-850P